Tour participation conditions

Dress

  1. Please remove any accessories, watches jewelry etc.
  2. Jersey or summer river wear available for purchase or rental. ※Only in Niseko. Quantity limited.

Reservation

  1. All tours are by reservation only. ※Except Indoor climbing.

Cancel

  1. Cancellation policy: The day before 50% of tour fee; on the tour day 100%.
  2. Races: 100% cancellation fee occurs after deadline.
  3. Kids Camp, 50% cancelation fee occurs if you cancel from 4 days-7 days before and 100% from 3days before the tour day.
  4. Group reservations: cancellation policy may be different. So please check when you make reservation.

Payment

  1. Cash　
  2. Credit card
  3. Bank transfer: Hokuyo Bank Kutchan branch;
    Savings account No. 0340552
    Account name: NAC Co Ltd.
    ※Please transfer tour fees three days before your tour.
  4. PayPal

Insurance

  1. Accident insurance automatically included in your tour costs. (Hospital visit 2,000 yen, Hospitalization 3,000yen, Death 3,800,000yen). For any extra insurance please seek your own coverage. ※ Insurance is not included for indoor climbing and bike rental.

Note

  1. NAC adventures operate in all weather. Starting and finishing time are depending on the weather and tour conditions.
  2. Do not drink alcohol before tour. Intoxicated persons may be denied participation in the activity. There will be no refund, therefore please consider carefully.
  3. NAC guides and company may cancel or discontinue a tour if continuing is deemed dangerous.
  4. All tour participants have to sign an indemnity assent form. Anyone under 20 years of age will need a parent or guardians to sign the form.
  5. Although the NAC guides are there to ensure you have a fun safe tour, there is always a chance in a natural environment of an injury outside the guides’ control. Please understand this and recognize that participating in adventure activities requires you to take some personal responsibility for your actions.
  6. Email reservations are responded to by our reception. If you do not get a confirmation email from us please contact NAC.
  7. On the day reservations are welcome, you can call or drop into the reception at NAC.