Dress
- Please remove any accessories, watches jewelry etc.
- Jersey or summer river wear available for purchase or rental. ※Only in Niseko. Quantity limited.

Reservation
- All tours are by reservation only. ※Except Indoor climbing.
Cancel
- Cancellation policy: The day before 50% of tour fee; on the tour day 100%.
- Races: 100% cancellation fee occurs after deadline.
- Kids Camp, 50% cancelation fee occurs if you cancel from 4 days-7 days before and 100% from 3days before the tour day.
- Group reservations: cancellation policy may be different. So please check when you make reservation.
Payment
- Cash
- Credit card
- Bank transfer: Hokuyo Bank Kutchan branch;
Savings account No. 0340552
Account name: NAC Co Ltd.
※Please transfer tour fees three days before your tour. - PayPal
Insurance
- Accident insurance automatically included in your tour costs. (Hospital visit 2,000 yen, Hospitalization 3,000yen, Death 3,800,000yen). For any extra insurance please seek your own coverage. ※ Insurance is not included for indoor climbing and bike rental.
Note
- NAC adventures operate in all weather. Starting and finishing time are depending on the weather and tour conditions.
- Do not drink alcohol before tour. Intoxicated persons may be denied participation in the activity. There will be no refund, therefore please consider carefully.
- NAC guides and company may cancel or discontinue a tour if continuing is deemed dangerous.
- All tour participants have to sign an indemnity assent form. Anyone under 20 years of age will need a parent or guardians to sign the form.
- Although the NAC guides are there to ensure you have a fun safe tour, there is always a chance in a natural environment of an injury outside the guides’ control. Please understand this and recognize that participating in adventure activities requires you to take some personal responsibility for your actions.
- Email reservations are responded to by our reception. If you do not get a confirmation email from us please contact NAC.
- On the day reservations are welcome, you can call or drop into the reception at NAC.